There was a payment intent from spokestack.com on 21st of November. Unfortunately, I didn’t notice that there are no money in my account and the payment failed. On 27th I paid the subscription for Maker but I was not able to create any models or to see my existing models, because (according to the message) I need to upgrade my account. I messaged the support to ask them if they changed their subscription policy and do I need a more expensive plan than Maker to create models but they never replied. So I canceled my subscription from the “Billing History” section and tried to subscribe again. But the problem was not fixed and I unsubscribed again.
Currently, spokestack.com is trying to create payment intent every few days even when the subscriptions are canceled, I’m canceling the payments manually.
So do I need the more expensive plan than Maker to create and use models?
If yes, then how can I stop Spokestack from making payment intents to my bank account?
If not, then how can I have a working Maker account?