The account is still valid but changed from maker to free

hi i am surprised my account has been paying for 1 month. I don’t understand, it’s in maker mode and now it’s free. My account is ttxvn.ai@gmail.com
And here is the payment receipt
111

Hi Dong,

I’ve canceled your subscription and refunded your payment. Please subscribe again and your Maker account will be restored.

Yes, that invoice is now canceled and your payment has been refunded.

To restore your Maker account status, please subscribe to Maker again.

why did you cancel mine, i paid to use your service?

You have tried to subscribe twice, and the first one auto-canceled after a day of inactivity, corrupting your account.

Your money has been returned to you.

To resume using the Maker service, subscribe again.

Sorry for the trouble!

I really appreciate you. thank you very much